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Contact and support

We are here to help

Reach out for fit questions, recommendations, shipping updates, or return support. If you want the fastest answer, include your phone model, the collection you are considering, and whether you use wireless charging or magnetic accessories.

Company address

CaseCove Ltd, 21 Oxford Street, London W1D 2LR, United Kingdom

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We will reply during business hours.

Common questions

How do I confirm my phone model?

Check your phone settings for the exact model name. If the model has variants, compare the camera layout and send us a quick photo.

Do MagSafe-ready cases work with wireless charging?

Yes. MagSafe-ready cases are designed for wireless charging and improved alignment for magnetic accessories.

What if my case does not fit?

Contact us within the returns window and we will help you choose the correct model and arrange a return if eligible.

Customer service desk with a laptop and notes

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