Terms of Service

1. Website use

You may use this website for lawful purposes and in accordance with these Terms. You agree not to misuse the site, attempt to access restricted areas, interfere with site performance, or use automated means to scrape content at scale.

We may restrict access to the website if required for security, maintenance, or to prevent abuse.

2. Product information

We aim to present product information accurately, including compatibility notes, materials, and care guidance. However, product appearance may vary slightly due to lighting, screen settings, and manufacturer updates.

Compatibility depends on the exact phone model and variant. If you are unsure, contact us before ordering. Advice provided by support is based on the details you share and is intended to help you choose, not to replace your own verification.

3. Orders and support

When you contact us about an order, you agree to provide accurate information such as an order reference, delivery details, and the phone model for compatibility questions. We may request additional details to confirm fit or resolve an issue.

We may refuse service or cancel support interactions where there is abusive behavior, fraudulent activity, or repeated misuse of the website.

4. Shipping

Dispatch times and delivery estimates are provided on our Shipping & Returns page. Estimates are not guarantees and may be affected by carrier delays or events outside our control.

For international shipments, customs duties and local taxes may apply depending on destination rules. Such charges are typically collected by the carrier or local authorities.

5. Returns and refunds

Return eligibility, timeframes, and steps are described on our Shipping & Returns page. Returned items should be in unused condition and packaged to prevent damage in transit.

Refunds are processed to the original payment method once the return is received and inspected. Timing may vary depending on your payment provider.

6. Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including for death or personal injury caused by negligence, fraud, or fraudulent misrepresentation.

To the maximum extent permitted by law, CaseCove Ltd is not liable for indirect or consequential losses, including loss of profits, business interruption, or loss of data, arising from your use of the website.

Phone cases and protectors reduce risk but cannot prevent all damage under all circumstances. You are responsible for using products as intended and verifying compatibility.

7. Intellectual property

The website content, branding, and design elements are owned by or licensed to CaseCove Ltd. You may not reproduce, distribute, or create derivative works from the site content without permission, except as allowed by law.

8. Changes to these Terms

We may update these Terms from time to time to reflect changes in our services, legal requirements, or site functionality. The updated version will be posted on this page with a new effective date.

9. Contact

For questions about these Terms, contact us: